The Orthotic Custom Fitting Process

We’ll Make a Mold of Your Feet

for Free

with your purchace

It wouldn’t be “custom fit” if your orthotics weren’t made to fit your own personal feet.  With the purchase of your custom fit orthotics, we will send you a free Personal Impression Kit.

The 4 Step Process

Making Your Own Personal Foot Impression

After you have chosen your custom-fit foot orthotics, you’ll receive your Personal Impression Kit from SureThotics in the mail.  Here are some simple tips to help you make a quick impression.

Place the open box on a solid level surface.  Sit in a sturdy chair allowing your feet to rest on the Impression Kit with your leg at a 90 degree angle.  Then open the right side of the Kit. Next position your bare foot directly over the right side of the Impression Foam, ready to apply your weight in a smooth steady motion.
Next press your right heel 3/4 of the way into the Impression Foam, then press your forefoot the same depth as your heel keeping equal pressure into the Impression Foam. Use enough gentle force to make a full impression. (Be careful not to press your foot clear to the bottom.  This may result in an incorrect impression)
Now, keep your foot in place while using your fingers to press each toe one at a time into the Impression Foam to make a full impression.  Now repeat the process with your other foot.  When you’re done, you should have a nice clean impression for your custom-fit foot orthotics.
Congratulations.  You’re ready to send your Personal Impression Kit to our lab where experts will create your custom-fit foot orthotics.  Using the pre-printed label, place it on your closed and sealed Impression Kit (be sure to use good packing tape to protect your Impression Kit).  You should send your Kit via the regular United States Postal Service.  Once we receive your Personal Impression Kit, your custom-fit foot orthotics should be mailed to you in about 7-10 working days.

Congratulations again on investing in your foot health and looking forward to a new kind of comfort day-in and day-out. Thank you for your purchase from

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